The use of self-service calling machine mainly includes the following steps:
number : After the office workers come to the service hall, they first need to select the corresponding service window on the number machine according to the type of business handled. The number taking machine is usually located at the entrance of the service hall, and the screen will display different service Windows and corresponding business types. Users need to select the appropriate window and take the number according to their own needs. When getting a number, you usually need to put your ID card in the induction area or manually enter your ID card number and mobile phone number, and the system will automatically assign a number and print out a number receipt. If you have handled the transaction before, you can swipe your ID card and call .
waiting for number call : After taking the number, the staff need to wait for the number call in the waiting area. In this case, you can follow the electronic display in the lobby or listen to the broadcast voice to know the number and window that you are calling. The waiting area is usually equipped with an electronic display and a public address system to display and announce the current number and department .
for business : When you hear or see your number called, you should immediately go to the designated window for business. When handling business, it is necessary to show the number receipt and relevant documents to the staff to check the information. After handling the business, you can return the number strip to the staff or put it in the recycling bin .
Other services : Some advanced number calling systems also provide mobile phone reservation and online reservation services, so that users can reserve a future time period and corresponding service number in advance, saving the time of queuing on the spot. After the reservation is made successfully, the user will receive a notification with the scheduled time range, service number, and service type .
Through the above steps, the self-service calling machine provides users with a convenient service experience, which not only reduces the waiting time, but also improves the service efficiency.
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